Prepare your property
- Important items and documents upstairs or at height
- Separate electrical circuit for upper and lower floors
- Boiler moved to upper floor of wall-mounted on ground floor
Find out about recovery hubs, when to return home and more in the government’s advice on what to do after a flood.
The National Flood Forum and Landmark Information Group offer advice on insurance, cleaning and property resilience measures.
Check with your local authority for any other practical support available to you:
Protect your health during clean-up with guidance from the UK Health Security Agency.
Flooding can be a frightening and emotional experience. Seek support by calling the British Red Cross Support Line on 0808 196 3651 or the Samaritans on 116 123. Find more ways to look after your mental health in Public Health England’s advice.
Where possible, gather photos, video and other evidence of the flooding and its impact.
Share your information with the Environment Agency or local authorities to help them investigate the incident and make changes for the future.